Topic: Product Returns
Core vocabulary for returning, exchanging, and refunding purchases.
Product returns vocabulary ✓
Core 30
- Return
- Exchange
- Refund
- Store credit
- Receipt
- Order number
- Return label
- Return window
- Return policy
- Item condition
- Original packaging
- Unopened item
- Defective item
- Wrong item
- Wrong size
- Wrong color
- Missing item
- Damaged item
- Return reason
- Return request
- Approval email
- Drop-off point
- Pickup return
- Restocking fee
- Final sale
- Non-returnable item
- Warranty claim
- Proof of purchase
- Customer support
- Case number
Typical situations ✓
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