Topic: Product Returns

Core vocabulary for returning, exchanging, and refunding purchases.

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Product returns vocabulary

Core 30

  • Return
  • Exchange
  • Refund
  • Store credit
  • Receipt
  • Order number
  • Return label
  • Return window
  • Return policy
  • Item condition
  • Original packaging
  • Unopened item
  • Defective item
  • Wrong item
  • Wrong size
  • Wrong color
  • Missing item
  • Damaged item
  • Return reason
  • Return request
  • Approval email
  • Drop-off point
  • Pickup return
  • Restocking fee
  • Final sale
  • Non-returnable item
  • Warranty claim
  • Proof of purchase
  • Customer support
  • Case number

Extra 30

Product returns phrases

Narrative phrases

    Question phrases

      Typical situations

      Listen first, then open transcript.